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Calling hp technical support – HP StorageWorks XP Remote Web Console Software User Manual

Page 80

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Table 16 Error Code and Error Contents When Operating XP RAID Manager (continued)

Solution

Error Contents

Error Code (SSB2)

Error Code (SSB1)

Reexecute the operation after
a brief interval.

The operation was rejected
because releasing pages in

0xaf25

0xb96b

the specified volume has not
been completed.

Makes sure that the volume is
a V-VOL.

Because the specified volume
was not a V-VOL, the
operation was rejected.

0xaf29

0xb96b

When increasing capacity,
specify that the capacity does

Because the specified
capacity exceeded the free

0xaf2a

0xb96b

not exceed the free space

space size immediately below

capacity displayed in the

the V-VOL, the operation was
rejected.

V-VOL window. For details, see
the conditions for increasing
the V-VOL capacity in

“Increasing V-VOL Capacity”
(page 62)

.

Re-execute the operation after
a brief interval.

Because the specified volume
operation was not finished,
the operation was rejected.

0xaf2b

0xb96b

Make sure the value of
remaining in the V-VOL
window is enough.

Because the shared memory
capacity is not enough to
increase the specified

0xaf2c

0xb96b

capacity, the operation was
rejected.

When increasing capacity,
make sure that the ratio of free

Because the ratio of the free
space capacity of the pool to

0xaf2d

0xb96b

space in the pool to free space

the free space capacity of the

in the V-VOL is not below the

V-VOL was less than the

V-VOL threshold. For details,

V-VOL threshold, the
operation was rejected.

see the conditions for
increasing the V-VOL capacity
in

“Increasing V-VOL Capacity”

(page 62)

.

Wait until formatting of the
specified volume is finished, or

Because the specified V-VOL
was used by another

0xaf2e

0xb96b

see

“Using XP Thin Provisioning

application or was being

with Other Products” (page 17)

formatted, the operation was
rejected.

and confirm whether the V-VOL
is used with the application
that the V-VOL capacity cannot
be increased.

Re-execute the operation after
the microcode is replaced.

Because the V-VOL capacity
was increased when the

0xaf2f

0xb96b

microcode was replaced, the
operation was rejected.

Calling HP Technical Support

If you need to call HP technical support, make sure to provide as much information about the
problem as possible, including:

The circumstances surrounding the error or failure

The exact content of any error messages displayed on the host systems

The exact content of any error messages displayed by Remote Web Console

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Troubleshooting