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HP System Management Homepage-Software User Manual

Page 73

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2.

Click HP System Management Homepage Properties.

3.

Click the Log On tab.

4.

Deselect Allow service to interact with desktop.

5.

Click Apply and then click OK.

6.

Restart the HP System Management Homepage service.

13.13.5.2

I gave a user group defined by Windows, such as Backup Operators, Administrator,
Operator and User , privileges through the HP SMH User Groups settings page.
However, users in that group cannot sign in or do not have the correct privileges in
HP SMH.
HP SMH only recognizes four user groups defined by Windows: Administrators,
Users, Guests and Power Users. Other groups defined by Windows, such as Backup
Operators, are not recognized.

NOTE:

On Linux, the group must be previously created using system tools as

groupadd.

13.13.5.3

When trying to sign in to HP SMH on a Windows system using an administrative
account defined in the Backup Operators group, the sign in fails.
On Windows systems in the defined user groups, only Administrators, Users, Guests
and Power Users are recognized. Other groups defined by Windows, such as Backup
Operators, are not recognized. Create a new group and use it for providing access
to HP SMH.

13.13.5.4

I cannot sign in to HP SMH on my server running the Windows operating system.
Complete the following:
1.

Verify that a valid Windows operating system account is set up and that the
sign-in is included in the Administrators group or in an HP SMH operating system
group.

2.

Sign in to the operating system, and change the password if prompted.

If this password prompt appears, the operating system Administrator has set up
the user account with the user must change the password at next sign in option
selected.

Any sign-in created in the future can be added by the operating system group
Administrator without selecting the user must change the password at next sign
on option. In addition, if this option is selected, you can change the password
through the operating system before signing in to HP SMH.

13.13.5.5

I cannot sign in to HP SMH on my Windows XP operating system.
Go to Programs

→Administrative Tools→Local Security Settings and change the policy

to Network Access: Sharing and security model for local accounts from Guest Only
to Classic Only.

13.13.5.6

Why doesn't my password work after I upgrade my web-managed Products?
HP SMH v2.0 and later use operating system accounts, but previous versions use
static accounts (administrator, operator, and user). Any operating system account
belonging to the administrators group (root group in Linux) has administrative access
to HP SMH. With this access, you can assign accounts in other operating system
account groups to different levels of access for HP SMH. The HP SMH online help
describes this process in detail.

NOTE:

This does not apply to HP-UX.

13.13.5.7

I created new Windows accounts, using default settings, for use with HP SMH but I
cannot use them to sign in.

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