HP OneView for Microsoft System Center - Manual (Page 4)

Expected associated classes are not displaying in the Server State view or the Health Collection
view.................................................................................................................................29
Event view and Performance view are empty..........................................................................30
Tasks cannot be launched from the Health Explorer properties page or the Product Knowledge
page................................................................................................................................30
Diagram view displays initials of folder names.......................................................................30
Active Alerts view displays only one alert when there are multiple device state changes...............30
Active Alerts view displays an additional BladeSystem OA test alert when an iLO Management
Engine test alert occurs.......................................................................................................30
HP Agentless server uses AMS, but Network Monitors and Realtime Monitors are not displayed
in the Operations console...................................................................................................30
HP Agentless servers that use AMS are discovered and listed in HP Linux Servers or HP VMware
Servers views....................................................................................................................31
HP Systems view displays the same server multiple times.........................................................31
Health Explorer does not display Knowledge information for computers and certain Windows
components......................................................................................................................31
HP Custom Data Manager cannot be used with this management pack....................................31
Device Monitor (DMC and DMS) operational and usage issues....................................................32
6 Support and other resources......................................................................33
Information to collect before contacting HP.................................................................................33
How to contact HP..................................................................................................................33
Registering for software technical support and update service.......................................................33
How to use your software technical support and update service...............................................33
Warranty information.........................................................................................................34
HP authorized resellers............................................................................................................34
Documentation feedback.........................................................................................................34
Related information.................................................................................................................34
Typographic conventions.........................................................................................................34
Index.........................................................................................................36
4 Contents