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Event view and performance view are empty – HP OneView for Microsoft System Center User Manual

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An HP p-Class Server Blade does not appear in the HP BladeSystem Enclosure Group

HP BladeSystem Management Pack does not support HP p-Class Server Blades. HP ProLiant Server
Management Packs monitor HP Blade Servers.

Expected associated classes are not displaying in the Enclosure State view or the
Health Collection view

By default, the Enclosure State view and the Health Collection State view do not display the expected
associated class instances. The layout of the view can be different according to the installation
order of the management packs, the discovery results, and the user's console operation. To include
associated classes and properties in each view, open the Personalize View dialog box and select
the ones to be included.

Event view and Performance view are empty

The HP BladeSystem Management Pack does not have data collection rules for events or
performances. Though the Event and Performance views are accessible from HP Classes, data
does not appear in these views.

To view an NT Event:
1.

Launch the Computer Management task.

2.

View the Event Viewer folder under System Tools.

Events from the Enclosure Monitor Service are stored in the HP BladeSystem log.

Alert notifications value is repeated in Path; Path and Source values appear to be
swapped

In alert notifications for devices managed by HP:

The value for Source indicates the entity that generated the alert, such as the HP Insight
Management Agents.

The value for Path indicates the target server or device that is affected by the alert.

The actual value for Path is displayed twice, separated by a semicolon.

Sample alert notification:

Alert: HP Smart Array SAS/SATA Event Notification Service failed.
Source: HP Insight Management Agents
Path: bcalfe1b2cnet.mylab.net;bcalfe1b2cnet.mylab.net
Last modified by: System
Last modified time: 3/16/2011 5:01:02 PM
Alert description: The HP Insight Management Agents have failed;
the HP Smart Array SAS/SATA Event Notification service is not running.

Tasks cannot be launched from the Health Explorer properties page or the Product
Knowledge page

The link to the Enclosure Monitor Manager displays in the Alert Properties view on the Health
Explorer properties page and the Product Knowledge page. Clicking the link will not launch a
task. Use the link in the Actions panel to launch a task, or right-click the HP BladeSystem Enclosure,
and select a task.

The Group Diagram view displays initials of folder names

Operations Manager groups the health components of the HP BladeSystem Management Pack
into subfolders and displays only the initial letters of the first and last health component names
within the folder. Expand the folders to view the entire health component of the management pack
for a specific health collection.

Operational and usage issues

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