beautypg.com

Australia, China (prc) – HP Surestore DLT 80 Tape Drive User Manual

Page 50

background image

Customer Support

Contacting Customer Support

B-9

Australia

Bulletin Board:

Download software, firmware and support documents, and leave messages
for technical support.

Telephone: (03) 9890 0276

HP First Faxback Service:

Automated system to request product information or technical support
documents to be faxed to you free of charge. Available 24 hours a day.

Telephone: (03) 9272 2627

Fax Machine:

Faxes are answered within 24 hours.

Fax Number: (03) 9272 4099

Telephone Support:

Hours of Operation: Monday-Friday, 7am-7pm Eastern Standard Time
Telephone: (03) 9272 8000

China (PRC)

Mailing Address:

Hewlett Packard Customer Support Center
HP Building
No.2, Dong San Huan Nan Lu
Chao Yang District
Beijing 100022
P.R.C.

HP First Faxback Service:

Automated system to request product information or technical support
documents to be faxed to you free of charge. Available 24 hours a day.

Telephone: +86 (10) 65055280

Fax Machine:

Please include contact information, the name of your HP product, and the
type of computer you have.

Fax Number: +86 (10) 6566 8280

Telephone Support:

Hours of Operation: Monday-Friday, 8:30-17:30

Telephone Number: +86 (10) 6564 5959

dlt-m.book Page 9 Thursday, May 4, 2000 3:52 PM