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Hewlett-packard year 2000 warranty, Service and support – HP Surestore DLT 80 Tape Drive User Manual

Page 45

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Customer Support
Hewlett-Packard Year 2000 Warranty

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FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE
OF THIS PRODUCT TO YOU.

Hewlett-Packard Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited Warranty
Statement provided with this HP Product, HP warrants that this HP
Product will be able to process date data accurately (including, but not
limited to, calculating, comparing, and sequencing) from, into, and between
the twentieth and twenty-first centuries, and the years 1999 and 2000,
including leap year calculations, when used in accordance with the Product
documentation provided by HP (including any instructions for installing
patches or upgrades), provided that all other products (e.g. hardware,
software, firmware) used in combination with such HP Product(s) properly
exchange date data with it. The duration of the Year 2000 warranty
extends through January 31, 2001.

Service and Support

Hewlett-Packard and its authorized dealers stand behind the HP product
you have purchased.

Note

Before calling for service or support:

• Check that your drive is installed correctly.

• Check the troubleshooting advice in this User’s Guide and in the

documentation that came with your computer or rack system, the host
adapter and your backup software.

• Check the support pages on Hewlett-Packard’s web site:

http://www.hp.com/support/dlt

dlt-m.book Page 4 Thursday, May 4, 2000 3:52 PM