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4 troubleshooting, 5 support and other resources – HP Insight Diagnostics Software User Manual

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Diagnosis Log tab..............................................................................................................26
Test Log tab (HP Insight Diagnostics Offline Edition only).........................................................27
Error Log tab.....................................................................................................................28
Integrated Management Log tab..........................................................................................29
System Event Log tab..........................................................................................................30

Help tab................................................................................................................................31

About HP Insight Diagnostics...............................................................................................31
Error codes.......................................................................................................................32
Test components................................................................................................................33

Saving and printing information in HP Insight Diagnostics............................................................34
Exiting HP Insight Diagnostics...................................................................................................34
Uninstalling HP Insight Diagnostics Online Edition.......................................................................34

Uninstalling HP Insight Diagnostics on a Windows server........................................................34
Uninstalling HP Insight Diagnostics on a Linux server..............................................................34

4 Troubleshooting........................................................................................35

Troubleshooting memory..........................................................................................................35
Troubleshooting disk drives and storage systems.........................................................................35

5 Support and other resources......................................................................37

Information to collect before contacting HP.................................................................................37
How to contact HP..................................................................................................................37
Security bulletin and alert policy for non-HP owned software components......................................37

Subscription service............................................................................................................37

Registering for software technical support and update service.......................................................37

How to use your software technical support and update service...............................................38

HP authorized resellers............................................................................................................38
New and changed information in this edition.............................................................................38
Related information.................................................................................................................38
Related documentation............................................................................................................38
HP websites...........................................................................................................................38
HP Support Center..................................................................................................................39
Support and drivers................................................................................................................39
Typographic conventions.........................................................................................................39

6 Documentation feedback...........................................................................40
A Acronyms and abbreviations......................................................................41
Index.........................................................................................................42

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