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Exiting hp insight diagnostics, Uninstalling hp insight diagnostics online edition – HP Insight Diagnostics Software User Manual

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Saving and printing information in HP Insight Diagnostics

You can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a
diskette or a USB HP Drive Key. You cannot save to the hard drive if you are using HP Insight
Diagnostics Offline Edition. The system automatically creates an HTML file that has the same
appearance as the information displayed on the screen.
To save and print:
1.

Insert a diskette or USB HP Drive Key:

If you insert an HP Drive Key, click Reload for the system to recognize the new device.

If you inserted an HP Drive Key before booting to the CD, you do not need to click Refresh.

2.

Click Save.

3.

Select Save to the floppy or Save to USB key. For supported USB devices, see the system
documentation.

4.

Enter a file name in the File Name field, and then click Save. An HTML file is saved to the
diskette or USB HP Drive Key.

5.

Print the information from the storage device, when using Offline Edition.

Exiting HP Insight Diagnostics

To exit HP Insight Diagnostics Online Edition, close the browser window. Click Exit Diagnostics.

To exit HP Insight Diagnostics Offline Edition:

1.

Click Exit Diagnostics.

2.

Remove the CD from the optical drive.

Uninstalling HP Insight Diagnostics Online Edition

Uninstalling HP Insight Diagnostics on a Windows server

1.

Go to Add/Remove Programs, and then select HP Insight Diagnostics Online Edition for
Windows.

2.

Click Uninstall. HP Insight Diagnostics program files and Insight Diagnostics registry data are
deleted.

3.

Manually remove the \hp\hpdiags directory and any of the following files that remain on
the computer:

Survey session files

Test log files

Error log files

Uninstalling HP Insight Diagnostics on a Linux server

1.

Enter the following RPM command:

rpm -e hpdiags

2.

Manually remove the /opt/hp/hpdiags/ directory and any of the following files that remain
on the computer:

Survey session files

Test log files

Error log files

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Using HP Insight Diagnostics