HP Integrity NonStop H-Series - Manual (Page 47)

Chapter Eight – Technical Support
Tandem 5142-xSE Rackmount Tape Subsystems User Guide 3 7
8.1 Contact Numbers
Customers may contact Tandem Computers Technical Support through one of the following numbers:
• TNSC Amsterdam 2503-68700
• TNSC Amsterdam 23-248221
• TNSC Austin Backup 512-432-6991
• TNSC Austin Customer 800-255-5010
• TNSC Düsseldorf 2103-572-160
• TNSC Düsseldorf 24H 1030-844121
• TNSC London 181-569-1800
• TNSC Melbourne 3-207-2852
• TNSC Paris 1-4114-6510
• TNSC Paris After Hours 1-4114-2618
• TNSC Stockholm 8-632-3444
• TNSC Tokyo 3-3234-1751
• TNSC UK Toll Free 0800-104545
When communicating with Tandem Computers Technical Support be sure to have the following
information
• Serial number of your equipment
• The initial LCD showing the firmware revision
• The Performance LCD when the error occurs
• A detailed description of the problem you're having with the equipment
• Your name, telephone number, fax number and address