HP LaserJet Pro M701 Printer series - Manual (Page 7)

Order supplies ................................................................................................................................... 60
Product does not pick up paper or misfeeds ...................................................................................................... 61
The product does not pick up paper ................................................................................................. 61
The product picks up multiple sheets of paper ................................................................................ 61
Clear jams ............................................................................................................................................................ 62
Jam locations .................................................................................................................................... 62
Experiencing frequent or recurring paper jams? .............................................................................. 62
Clear jams in Tray 1 ........................................................................................................................... 63
Clear jams in Tray 2 ........................................................................................................................... 65
Clear jams in Tray 3 (M706n model only) ......................................................................................... 69
Clear jams in the toner-cartridge area ............................................................................................. 72
Clear jams in the rear door and fuser area ....................................................................................... 74
Clear jams in the output bin .............................................................................................................. 76
Clear jams in the optional duplexer (M706n model only) ................................................................ 78
Improve print quality ........................................................................................................................................... 79
Print from a different software program ......................................................................................... 79
Check the paper-type setting for the print job ................................................................................. 79
Check the paper type setting (Windows) ....................................................................... 79
Check the paper type setting (Mac OS X) ........................................................................ 79
Check the toner-cartridge status ...................................................................................................... 80
Print a cleaning page ......................................................................................................................... 80
Visually inspect the toner cartridge for damage .............................................................................. 81
Check paper and the printing environment ...................................................................................... 81
Step one: Use paper that meets HP specifications ........................................................ 81
Step two: Check the environment .................................................................................. 81
Check other print job settings ........................................................................................................... 82
Check the EconoMode settings ....................................................................................... 82
Try a different print driver ................................................................................................................ 82
Solve wired network problems ........................................................................................................................... 84
Poor physical connection .................................................................................................................. 84
The computer is using the incorrect IP address for the product ...................................................... 84
The computer is unable to communicate with the product ............................................................. 84
The product is using incorrect link and duplex settings for the network ........................................ 85
New software programs might be causing compatibility problems ................................................ 85
The computer or workstation might be set up incorrectly .............................................................. 85
The product is disabled, or other network settings are incorrect ................................................... 85
Index ............................................................................................................................................................. 87
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