HP Surestore 10.100 Tape Library - Manual (Page 199)

Appendix Support Services 197
Appendix B
Support Services
HP support services upgrade and/or extend the warranty on your tape library.
A wide range of service options are available to meet your business uptime
needs.
SupportPacks
SupportPacks are available within180 days of your purchase. If you choose to
purchase one, your warranty will be upgraded. Once your warranty has
expired, post-warranty SupportPacks are also available.
Table 43 on page 198 lists HP SupportPack service options.
Note To order HP SupportPacks, visit http://www.hp.com/hps/
support/supportpack, or contact your support or sales
representative.