Performance problems – HP LaserJet M3027 Multifunction Printer series User Manual
Page 206

Performance problems
Problem
Cause
Solution
No copy came out.
The input tray might be empty.
Load media in the device. See
The original might have been loaded
incorrectly.
Load the original correctly in the ADF or
flatbed scanner. See
.
Copies are blank.
The sealing tape might not have been
removed from the print cartridge.
Remove the print cartridge from the
device, pull out the sealing tape, and
then reinstall the print cartridge.
The original might have been loaded
incorrectly.
Load the original correctly in the ADF or
flatbed scanner. See
.
The media might not meet
HP specifications.
Use media that meets HP specifications.
See
Media considerations on page 58
.
The print-cartridge toner-level might be
low.
Replace the print cartridge. See
the print cartridge on page 137
The wrong original was copied.
The ADF might be loaded.
Make sure that the ADF is empty.
Copies are reduced in size.
The device software settings might be
set to reduce the scanned image.
See the device software Help for more
information about changing the settings.
194 Chapter 11 Problem solving
ENWW