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HP LaserJet M3027 Multifunction Printer series User Manual

Page 168

background image

Control panel message

Description

Recommended action

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

49.XXXXX ERROR To continue turn off
then on

A critical firmware error has occurred.

Turn the device off, and then turn the device
on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

www.hp.com/

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

50.X FUSER ERROR To continue turn off
then on

A fuser error has occurred.

Turn the device off, and then turn the device
on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

www.hp.com/

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

51.XY ERROR To continue turn off then on A temporary printing error has occurred.

Turn the device off, and then turn the device
on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

www.hp.com/

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

52.XY ERROR To continue turn off then on A temporary printing error has occurred.

Turn the device off, and then turn the device
on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

www.hp.com/

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

53.XY.ZZ CHECK RAM DIMM SLOT To
continue turn off then on

A problem exists with the device memory.
The DIMM that caused the error will not be
used. The following are the values of X:

X = Device location

0 = Onboard memory

1 = Slot 1

You might need to reinstall or replace the
specified DIMM.

Turn the device off, and then replace the
DIMM that caused the error. See

Install

memory on page 235

.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

www.hp.com/

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

54.XX ERROR To continue turn off then on A temporary printing error has occurred.

Turn the device off, and then turn the device
on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

www.hp.com/

support/LJM3027mfp

or

www.hp.com/

support/LJM3035mfp

.)

55.XX.YY DC CONTROLLER ERROR To
continue turn off then on

The print engine is not communicating with
the formatter.

Turn the device off, and then turn the device
on.

Table 11-1

Control-panel messages (continued)

156 Chapter 11 Problem solving

ENWW

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