beautypg.com

HP Z620 Workstation User Manual

Page 7

background image

Restoring SLED (preloaded systems only) ........................................................................ 46

Proprietary graphics drivers ............................................................................................................... 46

7 Updating the workstation ................................................................................................................................ 47

Updating the workstation after first boot ............................................................................................. 47
Upgrading the BIOS ........................................................................................................................... 47

Determining the current BIOS version ............................................................................... 47
Upgrading BIOS ................................................................................................................. 48

Upgrading device drivers .................................................................................................................... 48

8 Diagnostics and Minor Troubleshooting ......................................................................................................... 49

Calling support ................................................................................................................................... 49
Locating ID labels ............................................................................................................................... 50
Locating warranty information ............................................................................................................ 50
HP troubleshooting resources and tools ............................................................................................ 50

HP Support Assistant (HPSA) ........................................................................................... 50
Online support ................................................................................................................... 51

Troubleshooting a problem ............................................................................... 52
Instant Support and Active Chat ....................................................................... 52
Customer Advisories, Customer and Security Bulletins, and Customer
Notices .............................................................................................................. 52
Product Change Notifications ............................................................................ 52

Helpful hints ....................................................................................................................... 53

At startup ........................................................................................................... 53
During operation ................................................................................................ 53
Customer self repair .......................................................................................... 54
Other troubleshooting options ........................................................................... 54

9 Routine Care ................................................................................................................................................... 55

General cleaning safety precautions .................................................................................................. 55
Cleaning the chassis .......................................................................................................................... 55
Cleaning the keyboard ....................................................................................................................... 56
Cleaning the monitor .......................................................................................................................... 56
Cleaning the mouse ........................................................................................................................... 57

vii