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HP Matrix Operating Environment Software User Manual

Page 175

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systems from the top menu bar or from the command line. You need to be a privileged administrator
user or root to do this action.

You may then want to click the "Refresh Data" link on the Matrix OE visualization Workload tab
to ensure the information is also up-to-date for Capacity Advisor. If this problem persists, you may
need to run vseassist on the VM host to determine why Systems Insight Manager is not correctly
identifying the VM host and its constituents.

Data for node appears to differ from one profile viewer to another

Though a profile viewer looks the same and behaves similarly from whichever location it is accessed,
the data displayed for a node may indeed differ – it may be actual historic data or an aggregation
of data, depending on the location from which the viewer is accessed or the type of system being
viewed. For a discussion of data handling in a profile viewer, see

“Using the Profile Viewer”

(page 46)

.

Sub-OS workloads on Linux systems are not supported

On x86 and Integrity Linux systems, Linux sub-OS workloads cannot be created or modeled, and
sub-OS workload data cannot be collected.

When you upgrade from a pre-7.x version of Matrix OE to version 7.x:

On Linux systems where the Utilization Provider was previously installed and sub-OS workloads
were defined, sub-OS workloads are no longer displayed in Matrix OE visualization.

The definitions of sub-OS workloads on a Linux system are removed from Matrix OE
visualization by the upgrade process because they are no longer used by gWLM, nor supported
by Capacity Advisor or Matrix OE visualization.

Capacity Advisor does not recognize a new OS installed on a managed node

After installing a new OS on a node previously discovered and licensed for Matrix OE, Capacity
Advisor does not update the current OS information if it has already started collecting data.

To fix it follow the steps below:

1.

Export profile

Open a command prompt

Run the following commands:
1.

cd C:\Program Files\HP\Virtual Server Environment\bin

2.

capprofile -x nameofSystem > nameofSytem.txt

Workload issues

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