Thermo Fisher Scientific Alpha pH 2000D - Manual (Page 39)

10 General Information
10.1 Warranty
Eutech Instruments/Oakton Instruments warrant this product to be free from significant deviations in
material and workmanship for a period of one year from the date of purchase. If repair is necessary
and not the result of abuse or misuse within the warranty period, please return by freight pre-paid and
amendment will be made without any charge. Eutech Instruments/Oakton Instruments Customer
Service Dept. will determine if the product problem is due to deviations or customer abuse. Out-of-
warranty products will be repaired on an exchange basis at cost.
10.2 Packaging / Scope of delivery
The instrument is packaged in a corrugated box with an instruction manual and the following
accessories:
Wall mount version:
•
Plug, nylon, red, 2 pcs
•
PG13.5, cable gland, 3 pcs
•
Connectors, one each of 5 way (5.08 mm), 9 way (7.62mm), 13 way (3.5mm), 8 way (3.5mm)
10.3 Return of goods
Before returning goods for any reason whatsoever, Customer Service Dept. has to be informed in
advance. Items must be carefully packed to prevent damage during shipment, and insured against
possible damage or loss. Eutech Instruments/ Oakton Instruments will not be responsible for any
damage resulting from careless or insufficient packing.
Warning: Shipping damage as a result of inadequate packaging is the user's/distributor’s responsibility,
whoever applicable. Please follow the guidelines below before shipment.
10.4 Guidelines for returning unit for repair
Use the original packaging material if possible when shipping the unit for repair. Otherwise wrap it with
bubble pack and use a corrugated box for better protection. Include a brief description of any faults
suspected for the convenience of Customer Service Dept., if possible.
10.5 Maintenance and Cleaning
Maintenance
The lpha pH 2000D contains no user repairable components. Please contact Eutech Instruments or
its distributor if there is any problem with the unit.
Cleaning
To remove dust, dirt and spots, the external surfaces of the transmitter may be wiped with a damp, lint-
free cloth. A mild household cleaner can also be used if necessary
.
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