Service, 4 support information form – KROHNE OPTISENS AAS 2000 EN User Manual
Page 31
SERVICE
6
31
OPTISENS AAS 2000
www.krohne.com
12/2008 • MA AAS 2000 R01 en
6.4 Support information form
Before calling the customer support, please collect the information in this form and have it at
hand.
Company:
Company:
Company:
Company:
Name:
Name:
Name:
Name:
Phone:
Phone:
Phone:
Phone:
E-mail:
E-mail:
E-mail:
E-mail:
Sensor type:
Sensor type:
Sensor type:
Sensor type:
Position / tag:
Position / tag:
Position / tag:
Position / tag:
First go to the converter menu by pressing ↑ and ^ simultaneously for five seconds. Then select System
System
System
System
and press ^. Write down the following information.
Version:
Version:
Version:
Version:
Serial:
Serial:
Serial:
Serial:
Box temp:
Box temp:
Box temp:
Box temp:
Box heat:
Box heat:
Box heat:
Box heat:
Leave the converter menu by pressing ↑ and ^ simultaneously. Use ↑ and ↓ to select the sensor in the
main display. Go to the sensor menu by pressing ^ for five seconds. Then select System
System
System
System and press ^.
Write down the following information.
Type:
Type:
Type:
Type:
SoftW:
SoftW:
SoftW:
SoftW:
Serial:
Serial:
Serial:
Serial:
Temp:
Temp:
Temp:
Temp:
Select System > Info
System > Info
System > Info
System > Info and press ^. Write down the following information.
MS0:
MS0:
MS0:
MS0:
MS1:
MS1:
MS1:
MS1:
Cons 1:
Cons 1:
Cons 1:
Cons 1:
Ch1:
Ch1:
Ch1:
Ch1:
Ch2:
Ch2:
Ch2:
Ch2:
Con:
Con:
Con:
Con:
Samp/s:
Samp/s:
Samp/s:
Samp/s:
Leave the menu by pressing ↑ and ^ simultaneously.
.book Page 31 Monday, December 15, 2008 12:43 PM