Star Water Systems SJ05SAT20H User Manual
Page 9
© 2014 Star Water Systems. All rights reserved. 16
© 2014 Star Water Systems. All rights reserved. 17
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Little or no
discharge
1. Casing not initially filled with water
1. Fill pump casing (see Priming page
13-14)
2. Suction lift too high or too long
2. Move pump closer to water source
3. Hole or air leak in suction line
3. Repair or replace. Use pipe tape and
pipe sealing compound
4. Foot valve too small
4. Match foot valve to piping or install
one size larger foot valve
5. Foot valve or suction line not
submerged deep enough in water
5. Submerge lower in water
6. Motor wired incorrectly
6. Check wiring diagram
7. Casing gasket leaking
7. Replace
8. Suction or discharge line valves
closed
8. Open
Pump will not
deliver water
or develop
pressure
1. No priming water in casing
1. Fill pump casing (see Priming page
13-14)
2. Leak in suction line
2. Repair or replace
3. Discharge line is closed and priming
air has nowhere to go
3. Open ball valve and several outlets or
faucets to allow flow.
4. Suction line (or valve) is closed
4. Open
5. Foot valve is leaking
5. Replace foot valve
6. Suction screen clogged
6. Clean or replace
Loss of suction 1. Air leak in suction line
1. Repair or replace
2. Suction lift too high
2. Move pump closer to water source
3. Clogged foot valve or strainer
3. Unclog
Pump vibrates
and/or makes
excessive
noise
1. Mounting plate or foundation not rigid
enough
1. Reinforce
2. Foreign material in pump
2. Disassemble pump and clean
3. Impeller damaged
3. Replace
Pump will not
start or run
1. Improperly wired
1. Check wiring diagram on motor
2. Blown fuse or open circuit breaker
2. Replace fuse or close circuit breaker
3. Loose or broken wiring
3. Check all wiring connections
4. Stone or foreign object lodged in
impeller
4. Disassemble pump and remove
foreign object
5. Thermal overload has opened circuit
5. Allow unit to cool, restart after reason
for overload has been determined
Printed in the U.S.A.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-800-742-5044,
7:30 a.m. - 5 p.m., EST, Monday - Friday.
PART
DESCRIPTION
PART NO.
4
O-rings / Nozzle / Venturi Kit
023735
5
Diffuser
023707
6
Impeller
023709
7
Mechanical Seal
023720
8
O-Ring
023721
9
Pressure Switch
023722
Not shown
Hose, tank & tee
023723
Not shown
Tee
023757
4
5
6
7
8
9