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Star Water Systems SJ05SAT20H User Manual

Page 9

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© 2014 Star Water Systems. All rights reserved. 16

© 2014 Star Water Systems. All rights reserved. 17

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

Little or no

discharge

1. Casing not initially filled with water

1. Fill pump casing (see Priming page

13-14)

2. Suction lift too high or too long

2. Move pump closer to water source

3. Hole or air leak in suction line

3. Repair or replace. Use pipe tape and

pipe sealing compound

4. Foot valve too small

4. Match foot valve to piping or install

one size larger foot valve

5. Foot valve or suction line not

submerged deep enough in water

5. Submerge lower in water

6. Motor wired incorrectly

6. Check wiring diagram

7. Casing gasket leaking

7. Replace

8. Suction or discharge line valves

closed

8. Open

Pump will not

deliver water

or develop

pressure

1. No priming water in casing

1. Fill pump casing (see Priming page

13-14)

2. Leak in suction line

2. Repair or replace

3. Discharge line is closed and priming

air has nowhere to go

3. Open ball valve and several outlets or

faucets to allow flow.

4. Suction line (or valve) is closed

4. Open

5. Foot valve is leaking

5. Replace foot valve

6. Suction screen clogged

6. Clean or replace

Loss of suction 1. Air leak in suction line

1. Repair or replace

2. Suction lift too high

2. Move pump closer to water source

3. Clogged foot valve or strainer

3. Unclog

Pump vibrates

and/or makes

excessive

noise

1. Mounting plate or foundation not rigid

enough

1. Reinforce

2. Foreign material in pump

2. Disassemble pump and clean

3. Impeller damaged

3. Replace

Pump will not

start or run

1. Improperly wired

1. Check wiring diagram on motor

2. Blown fuse or open circuit breaker

2. Replace fuse or close circuit breaker

3. Loose or broken wiring

3. Check all wiring connections

4. Stone or foreign object lodged in

impeller

4. Disassemble pump and remove

foreign object

5. Thermal overload has opened circuit

5. Allow unit to cool, restart after reason

for overload has been determined

Printed in the U.S.A.

REPLACEMENT PARTS LIST

For replacement parts, call our customer service department at 1-800-742-5044,

7:30 a.m. - 5 p.m., EST, Monday - Friday.

PART

DESCRIPTION

PART NO.

4

O-rings / Nozzle / Venturi Kit

023735

5

Diffuser

023707

6

Impeller

023709

7

Mechanical Seal

023720

8

O-Ring

023721

9

Pressure Switch

023722

Not shown

Hose, tank & tee

023723

Not shown

Tee

023757

4

5

6

7

8

9