Elitegroup A929 (V2.0) - Manual (Page 69)

C C h h a a p p t t e e r r 6 6
Troubleshooting
This chapter describes locating and solving problems that you may
encounter while using your computer.
Locating a Problem
Problems with your computer can be caused by something as minor as
an unplugged power cord — or as major as a damaged hard disk. The
information in this chapter is designed to help you find and solve minor
problems. If you try all the suggested solutions and you still have a
problem, make a list of what steps you have taken to correct the
problem and contact your dealer.
Successful troubleshooting is the result of careful observation, deductive
reasoning, and an organized approach to solving the problem.
The problems that you will encounter can be divided into two basic
categories: hardware problems and software problems. Hardware
problems can be further divided into electrical and mechanical problems.
You will know you have a hardware problem if the screen is dark, the
computer cannot read the disk drives, or you get an error message
during the Power-On Self Test (POST).
Software errors can occur at several levels. The ROM BIOS and the
operating system can give you a large number of error messages. On top
of this, each application software package has its own set of error
messages. It is important to determine whether the software error
57