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Sterling TD User Manual

Page 31

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31

SYMPTOMS

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

1. Open all manual valves, check for

leaks. Inspect all gas piping and repair

accordingly.
2. Turn on power supply, check fuses

and replace if bad.

3. Turn up thermostat. Check for 24V on

terminals R and W1 on terminal strip.

4. Check switch for continuity if open

with no heat present; replace.

5. Check switch operation to ensure

switch closes after power vent purge

period. If it does not make, check

tubing connections for blockage.

6. Check for continuity and voltage in

safety and control circuits; replace

an item where continuity or voltage

not

found.

7. Check all wiring per diagram.
8. Check all ground wires and
connections.
9. Check both for wiring according to

diagram.
1. Refer to “Venting” section of this

manual.
2. Check gas supply pressures to the unit.

Refer to “Gas Supply Pressure” Table

in the Pipe Installation section of this

manual.
3. A minimum of 50°F (10°C) thermostat

setting must be maintained to deter

formation of condensation. See

“Installation” section of this manual.

1. Relocate thermostat away from

outside wall or drafts.

2. Check thermostat circuit for open

and close on heater terminal strip

“R”

and

“W.”

3. Check thermostat circuit for shorts or

any staples piercing wires.

4. If thermostat is calling after set point

has been satisfi ed, replace.

5. Check for 24V on gas valve terminals

when thermostat not calling. Replace

if

necessary.

6. Check for 24V at terminals “R”

and “W.” If not present and board is

not in fl ash code mode, replace board.

7. Refer to “Gas Supply Pressure” Table

in the Pipe Installation section of this

manual.

G. Failure to ignite.








H. Condensation.

I. Burners will not shut off.




1. Gas

leak.

Shut off gas supply

immediately!

2. No power supply to the unit.

3. Thermostat not calling.

4. Defective high limit switch.

5. Defective air pressure switch.

6. Defective spark ignitor, gas valve,

thermostat or transformer.

7. Loose

wiring.

8. Improper

ground.

9. Improper thermostat or transformer
wiring.
1. Improper

venting.

2. Unit under fi red.

3. Building/space too cold.

1. Thermostat located improperly.

2. Improper thermostat wiring.

3. Shorted

circuit.

4. Defective

thermostat.

5. Defective/sticking gas valve.

6. Defective control board.

7. Excessive gas supply pressure.

Table 8A – Tubular Duct Furnace Troubleshooting Guide (continued)