The SmartView World uses flash memory technology that allows you to upgrade
the firmware code. Upgrades are performed by connecting the serial port of a
nearby computer to the port marked COM on the rear panel of the SmartView
World. You can then download an upgrade program from the Adder website
and run it on the computer. This will download the new firmware to the
SmartView World and check that the data has been programmed correctly.
Note: The normal flash upgrade process does not clear the computer names,
user names, security passwords or other configuration settings.

Items needed to perform the upgrade

• The supplied flash upgrade cable (see

Appendix 4

for specifications).

• A computer with an RS232 serial port and an operating system that

supports DOS.

• The latest version of the SmartView World firmware - available from

www.addertec.com

. You will need your product serial number and model

number when requesting an upgrade.

To check your current firmware version

1 Select the on-screen menu in one of three ways:

• By simultaneously pressing and then releasing

Note: The

and

hotkeys may have been changed. If the

combination fails to work, then please contact the system administrator
for details.

• By pressing the middle and right buttons of a three button mouse, or
• By selecting port using the front panel buttons

If you are not already

logged in

, do so now.

2 Press to select ‘More menus’.

The version number of the current firmware will then be displayed at the
bottom of the Configuration Menu.

To perform a flash upgrade on the SmartView World
Stage 1 - Prepare your computers.
Ensure that you have saved any important work on the connected computers.
The SmartView World can be upgraded whilst attached to live systems but
remember that the mouse connections will probably need to be reconstituted
after the upgrade is finished. Where possible, mission critical servers should be
switched off or disconnected before performing an upgrade.

Stage 2 - Connect your computer to the SmartView World
Connect the serial port of the computer to the port marked COM on the rear
panel of the SmartView World. You do not need to set the serial baud rate and
protocol because the upgrade program will do this automatically (for reference,
the RS232 baud rate used by the upgrade program is 19200 and the protocol is
8 bits, 1 stopbit and no parity).

Stage 3 - Select flash upgrade mode using option switch 2 (labelled UPGRADE)
Move option switch 2 on the back of the SmartView World to the ON position
(down).

Stage 4 - Power off the SmartView World
Remove the power supply plug from the rear panel of the SmartView World.

Stage 5 - Power on the SmartView with the UPGRADE switch ON
Attach the power adapter to the SmartView whilst the UPGRADE switch is ON.
The green USER display should now show . This indicates that the SmartView is
ready to be upgraded.

Stage 6 - Run the upgrade program
The latest version of the SmartView World firmware is available from the Adder
Technology website at www.addertec.com. The upgrade files are supplied as a
group and should be copied to the same directory on your computer. From that
directory run the upgrade file using the following command line:

SVW4X16