beautypg.com

Hard drive(s) are not recognized, Bootable cd-rom is not detected – Acer Altos R710 User Manual

Page 166

background image

6 Troubleshooting

154

Hard Drive(s) are not recognized

Check the following:

Make sure the drive is not disabled in BIOS Setup.

Make sure the drive is connected correctly and that is plugged into the
power supply.

Make sure the drive is compatible.

Make sure you have not exceeded the power budget for the server.

If using SCSI drives, verify that each SCSI ID number is unique on the SCSI
bus. See your drive documentation for details on setting the SCSI ID for
your drives.

If using ATA drives, verify that the master/slave settings are set correctly.
See your drive documentation for details on setting the master/slave
settings.

If using a RAID configuration with SCSI or SATA drives, make sure the RAID
card is installed correctly.

Bootable CD-ROM Is Not Detected

Check the following:

Make sure the BIOS are configured to allow the CD-ROM to be the first
bootable device.

LED Information

The Acer Altos R710 includes LEDs that can aid in troubleshooting your
system. A table of these LEDs with a description of their use is listed
below.

Name

Function

Location

Color

Notes

ID

Aid in server
identification
from the back
panel

Control panel
and board
rear left cor-
ner

Blue

Press ID LED
button or user
Server Man-
agement soft-
ware to turn
on the LED.