Detroit Radiant Products Company DES3 Series - Manual (Page 36)

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6.0 Limited Warranty
One-Year Limited Warranty. Radiant Tube Heaters covered in this manual, are warranted by Detroit Radiant Products
Company to the original user against defects in workmanship or materials under normal use for one year after date of
purchase. Any part which is determined to be defective in material or workmanship and returned to an authorized service
location, as Detroit Radiant Products Company designates, shipping costs prepaid, will be, as the exclusive remedy, repaired
or replaced at Detroit Radiant Products Company’s option. For limited warranty claim procedures, see PROMPT
DISPOSITION below. This limited warranty gives purchasers specific legal rights which vary from jurisdiction to jurisdiction.
Additional Limited Warranty. In addition to the above mentioned one-year warranty, Detroit Radiant Products Company
warrants the original purchaser an additional extension on the combustion chamber, radiant tubes and stainless steel burner.
This extension excludes electrical/purchased components. See specific product warranties on page 20 of the Series Insert
Manual that accompanied this piece.
General Conditions. The Company will not be responsible for labor charges for the analysis of a defective condition of the
heater or for the installation of replacement parts. The warranties provided herein will not apply if the input of the heater
exceeds the rated input at time of manufacturing or if the heater in the judgment of the Company has been subjected to
misuse, excessive dust, improper conversion, negligence, accident, corrosive atmospheres, excessive thermal shock,
excessive vibration, physical damage to the heater, alterations by unauthorized service personnel, operation contrary to the
Company’s instructions or if the serial number has been altered, defaced, or removed. The Company shall not be liable for
any default or delay in the performance of these warranties caused by contingency beyond its control, including war,
government restriction or restraints, strikes, fire, flood, short or reduced supply of raw materials, or parts.
The warranties herein shall be null and void if the heater is not installed by a competent heating contractor and/or if the
heater is not installed according to Company instructions, normal industry practices and/or if the heater is not maintained
and repaired according to Company’s instructions. Normal product degradation and wear (rust, oxidation, etc.) does not
constitute a material defect and applicable warranty claim.
Limitation of Liability. To the extent allowable under applicable law, Detroit Radiant Products Company’s liability for
consequential and incidental damages is expressly disclaimed. Detroit Radiant Products Company’s liability in all events is
limited to and shall not exceed the purchase price paid.
Warranty Disclaimer. Detroit Radiant Products Company has made a diligent effort to provide product information and
illustrate the products in this literature accurately; however, such information and illustrations are for the sole purpose of
identification, and do not express or imply a warranty that the products are merchantable, or fit for a particular purpose, or that
the products will necessarily conform to the illustrations or descriptions. Except as provided below, no warranty or affirmation
of fact, expressed or implied, other than as stated in the “LIMITED WARRANTY” above is made or authorized by Detroit
Radiant Products Company.
Product Suitability. Many jurisdictions have codes and regulations governing sales, construction, installation, and/or use of
products for certain purposes, which may vary from those in neighboring areas. While Detroit Radiant Products Company
attempts to assure that its products comply with as many codes, it cannot guarantee compliance, and cannot be responsible
for how the product is installed or used. Before purchase and use of a product, review the product applications, and all
applicable national and local codes and regulations, and be sure that the product, installation, and use will comply with them.
Certain aspects of disclaimers are not applicable to consumer products: e.g., (a) some jurisdictions do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you: (b) also, some
jurisdictions do not allow a limitation on how long an implied warranty lasts, consequently the above limitation may not apply
to you: and (c) by law, during the period of this limited warranty, any implied warranties of implied merchantability or fitness for
a particular purpose applicable to consumer products purchased by consumers, may not be excluded or otherwise
disclaimed.
Prompt Disposition. Detroit Radiant Products Company will make a good faith effort for prompt correction or other
adjustment with respect to any product which proves to be defective within limited warranty. For any product believed to be
defective within limited warranty, first write or call dealer from whom the product was purchased. Dealer will give additional
directions. If unable to resolve satisfactorily, write to Detroit Radiant Products Company at address below, giving dealer’s
name, address, date and number of dealer’s invoice, and describe the nature of the defect. Title and risk of loss pass to buyer
on delivery to common carrier. If product was damaged in transit to you file claim with carrier.
Registration. Register on-line at www.detroitradiant.com/warranty.
6.0 Limited Warranty
© 2013 Detroit Radiant Products Co.
21400 Hoover Road • Warren, MI 48089
Phone: (586) 756-0950 Fax: (586) 756-2626
www.detroitradiant.com • [email protected] Printed in U. S. A.