MAX LM-380A User Manual

Page 60

TROUBLE SHOOTING

9-2 TROUBLESHOOTING

Problem

Solution

1. The power is on but:

1) The screen does not turn on.
2) The screen is dark (or too light)

• Make sure that the power cable is firmly connected to

the plug socket, the adapter and the unit.

• The brightness of the display varies depending on the

ambient temperature, but it is adjustable in an optional
setting.

1. When printing to the tube:

1) It does not print.
2) The printing is blurred (thin).
3) It does not print sporadically.
4) The printing is stained (thick).

5) The tube is shorter than the

setting.

6) The characters don’t come to

the center.

7) The tube is jammed.

8) The white horizontal line is on

the printed characters.

• Make sure that the cassette cover has firmly been

closed.

• Make sure that the tube has properly been set.
• Make sure that the tube diameter is correct.
• Make sure that the ink ribbon has properly been set.
• Make sure that there is no dirt, oil stain, etc attached to

the tube.

• If the ambient temperature becomes lower that 15

higher than 35

, printing faults may occur.

Note:

The “PRINTING DENSITY” can be adjusted in

optional setting.

By making the printing speed the “LOW TEMP.

MODE (10mm/s),” the printing quality can be
improved.

• Check that the tube is not tangled to the reel. Set the

tube in a way that it can be taken out with slight force
(approx. 200g).

• Check that the tube has not been twisted and set.
• Check that the feeding roller is clean.
• Check that there is no waste of the tube pilled up.
• Remove the jammed tube with using “FEED” function.

Do not pull the tube by hand.

The printer head might be broken. Please contact to

your dealer.

Note:

Don’t use the tube attached hard dirt or foreign

material because it may cause trouble of printer
head.