2 warning messages, Troubleshooting 10.1.2 warning messages – Hach-Lange ORBISPHERE 6110 User Manual User Manual
Page 66

64
Troubleshooting
10.1.2 Warning messages
Important Note:
The value in the right hand column of the above table is a direct correlation to
the value in the warning flag column in the measurement file Result.txt. If a value in the warning 
flag column does not exist in the above table it is because it is a composite code meaning more 
than one warning is relevant (e.g. a value of 6 in the warning flag column equates to warning 
messages 4 and 2 from the table above). Be aware that this is a hexadecimal code meaning that 
if warning codes 8 and 2 from the above table are relevant, it will be displayed as an A in the 
warning flag column of the measurement file. If you have any difficulties relating the 
measurement file warning flags to the codes in the above table, please contact your Hach Lange 
representative for assistance.
Warning
code
Displayed message
Probable cause
Solution
Code in
results
file
HEX001
W1: Unstable reference 
pressure.
The variation of reference 
pressure is too high.
Check the pressure stability of 
the input reference gas.
1
HEX002
W2: Unmatched package size.
The measured package height is 
different from the value defined in 
the package definition.
Check the package size 
definition.
2
HEX004
W4: Measurement timeout. 
Accuracy of dissolved O2 not 
guaranteed.
The measurement pressure is 
lower than 3.5 bar.
Check the black seal on the 
piercing unit.
4
Check the purge gas pressure.
Check the forcing gas pressure.
Check the Goretex filter.
Gas path not airtight.
Check the airtightness of the gas 
path between the piercing unit 
and the measurement chamber.
HEX010
N/A
A spontaneous and/or too fast 
degassing has occurred. 
Restart the measurement with 
another package.
10
The package (especially in the 
case of cans) is losing pressure 
due to a leak.
Verify the package is leak free i.e. 
watertight and airtight 
The sensor has become 
unstable.
Perform an oxygen sensor 
maintenance procedure
HEX020
W20: Measurement process 
incomplete. Insufficient initial 
package pressure.
The pressure in the package is 
too low to continue with a 
measurement.
Restart the measurement with 
another package.
20
HEX040
W40: Spontaneous degassing...
A spontaneous degassing is 
detected at the end of the first 
expansion.
Restart the measurement with 
another package.
40
HEX080
W80: Measurement process 
incomplete. Insufficient package 
pressure during ultrasound 
stage.
The measured pressure is too 
low to compute the second phase 
of the measurement.
Check foam intrusion in the gas 
path.
80
Check Goretex filter.
HEX100
N/A
Possible problem with instrument 
configuration
Contact your Hach Lange 
representative to analyze the 
problem.
100
HEX200
N/A
Possible problem with instrument 
configuration
Contact your Hach Lange 
representative to analyze the 
problem.
200
HEX400
N/A
True CO2 may not be reliable 
due to CO2 purge gas purity out 
of specification.
Check gas cylinder purity, tubing 
and connections to 6110 and 
recalibrate CO2 sensor
400
