Chapter 4 trouble shooting of dome device – eLine Technology EPTZ-27DN User Manual User Manual

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Operation Manual ELI-EPTZ-27DN eLineTechnology.com

Chapter 4 Trouble Shooting of Dome Device

1.Problem description:

After power on without any response, not lock motor nor

images.

Possible reason:

The power circuit maybe have some problem

Solution:

Check the power cable is connected to power of AC24V.

2. Problem description:

After power on, the dome device rotate normally, but no

character nor image display

Possible reason: The character monitor switch is off

Solution: Switch on the character monitor according to the menu instruction

3. Problem description:

After self-test of the dome device, menu cannot be displayed

Possible reason:

Wrong operation

Slution:Call+95+ACK to open

4. Problem description:

Distorted character or image

Possible reason:

Interfered by exterior electronic signal (noise) or the camera is

directed to the monitor screen

Solution: Grounding the dome device or shut off the surrounding big electronic

devices(electric, HF, signal generating) equipment, or rotate the camera

5. Problem description:

Self-test is normal, but can not control the device.

Possible reason:

Wrong setting

Solution: Set the protocol, baud rate and address of dome device Check the circuit