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Caution, Notice – C.E. Niehoff & Co. C802/C802D/C820 Troubleshooting Guides User Manual

Page 4

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Page 4

TG0004E

Basic Troubleshooting

1.

Inspect charging system components for damage

Check connections at B– cable, B+ cable, and

regulator harness. Also check connections at

regulator terminal wiring from regulator to vehicle

components. Repair or replace any damaged

component before electrical troubleshooting.

2.

Inspect vehicle battery connections

Connections must be clean and tight.

3.

Check drive belt

Repair or replace as necessary.

4.

Determine battery voltage and state of charge

If batteries are discharged, recharge or replace

batteries as necessary. Electrical system cannot be

properly tested unless batteries are charged 95% or

higher.

5.

Connect meters to alternator

Connect red lead of DMM to alternator B+

terminal and black lead to alternator B– terminal.

Clamp inductive ammeter on B+ cable.

6.

Operate vehicle

Observe charge voltage.

If charge voltage is above

32 volts, immediately shut

down system. Electrical

system damage may occur if

charging system is allowed to

operate at high voltage.

Go to Table 1.

If voltage is at or below regulator setpoint, let

charging system operate for several minutes to

normalize operating temperature.

7.

Observe charge volts and amps

Charge voltage should increase and charge amps

should decrease. If charge voltage does not

increase within ten minutes, continue to next step.

8.

Battery is considered fully charged if charge

voltage is at regulator setpoint and charge amps

remain at lowest value for 10 minutes.

9.

If charging system is not performing properly,

go

to:

• C802 — Chart 2, page 7.

• C820 — Chart 4, page 9.

CAUTION

SYMPTOM

ACTION

TABLE 1 – System Conditions

Check: loose drive belt; low bat-

tery state of charge.

Check: current load on system

is greater than alternator can

produce.

Check: defective wiring or poor

ground path; low regulator

setpoint.

Check: defective or damaged

alternator and/or regulator.

Check: wrong regulator.
Check: high regulator setpoint.
Check: C802 only—OVCO

tripped.

Check: defective regulator.
Check: alternator.
Check: broken drive belt.
Check: battery voltage at alter-

nator output terminal.

Check: defective alternator

and/or regulator.

If alternator warning light on

vehicle is ON, do not operate

vehicle until troubleshooting

resolves the condition.

Check: defective alternator or

regulator. Go to Chart 2,

page 7.

Check: defective regulator.

Go to Chart 5, page 10.

Low Voltage Output

High Voltage Output

No Voltage Output

Preliminary Check-out

Check symptoms in Table 1 and correct if necessary.

Tools and Equipment for Job

• Digital Multimeter (DMM)
• Ammeter (digital, inductive)
• CEN Regulator Bypass Adapter A10-129
• Jumper wire

Identifi cation Record

List the following for proper troubleshooting:

Alternator model number _________________________

Regulator model number ________________________

Setpoints listed on regulator _____________________

T

T

T

No Air-Conditioning/

Alt. Warning Light On

(C802 only)

No 14 V Output

(C820 only)

Section B: Basic Troubleshooting

CAUTION

Failure to check for the following

conditions will result in erroneous

test results in the troubleshooting

charts.

NOTICE