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Troubleshooting – ABUS AZ6301 Terxon PSTN dialer User Manual

Page 62

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62

12. Troubleshooting


Problem Possible

cause

Solution

The dialer does not dial.

Wrong telephone

number.

Check that the number

is correct.

Incorrect trigger polarity.

Change the trigger

jumper or trigger signal.

Incorrect trigger signal.

Check the trigger signal.

Incorrect wiring of the

telephone connection.

Check the telephone

connection.

Missing dial pause

and/or outgoing line

(usually when

connecting to an

extension).

Enter a dial pause

and/or outgoing line.

The recipient cannot

confirm the incoming

call.

Incorrect confirmation

settings.

Check the relevant

programming.

Incorrect

confirmation

signal.

Inform the recipient of

the correct alarm

confirmation procedure.

Call to a mobile phone.

Poor mobile reception,

change your location.

The dialer calls the
subsequent telephone

numbers despite

confirmation of the call

by the recipient.

Incorrect confirmation
settings.

Check the relevant
programming.