beautypg.com

Foreword, Warranty, How to order repair parts correctly – R&M Materials Handling MANUAL CHAIN HOISTS User Manual

Page 9: Minimum charges, Claims for damage in shipment

background image

RM SERIES II I&M MANUAL/EN/02.11.11


3/20

This document and the information contained herein, is the exclusive property of R&M Materials Handling, Inc., and represents a non-public, confidential and proprietary trade secret
that may not be reproduced, disclosed to third parties, altered or otherwise employed in any manner whatsoever without the express written consent of R&M Materials Handling, Inc.
Copyright © (2011) R&M Materials Handling, Inc. All rights reserved.

Foreword

This manual has been prepared to acquaint you of the procedures necessary for the installation, operation
and maintenance of the equipment you have purchased.

Proper use is important to the ultimate performance of this equipment. Careful study of and adherence to the
instructions will help ensure safe, dependable operation. It is also recommended that you keep this manual
readily accessible to operators as well as maintenance and safety personnel.

Information in this manual is subject to change without notice.

Warranty

All sales are subject to the

R&M Materials Handling, Inc.

Standard Terms and Conditions of Sale (Revision

101707), a copy of which is available at

www.rmhoist.com

or upon request from

R&M Materials Handling,

Inc.

customer service/sales representatives and the terms of which are incorporated as if fully rewritten

herein.

How to Order Repair Parts Correctly

The Spare Parts section of this manual covers replacement parts required for

R&M MATERIALS

HANDLING, INC.

equipment. To ensure prompt service, each repair parts order must contain the following

information:

1. Equipment serial number
2. Capacity
3. Reference number from applicable bulletin or spare parts identification sheet
4. Quantity
5. Description
6. Correct shipping destination.

The serial number of your equipment is on the nameplate affixed to the equipment. Without this serial
number, we cannot be sure of sending you the correct parts, so always mention the serial number for prompt
service.

Minimum Charges

All orders for repair parts are subject to a minimum charge.

Claims for Damage in Shipment

All shipments are carefully inspected and are delivered to the carrier in good order. Upon receipt of shipment
caution should be exercised so that there is no loss or damage. If damage has occurred, refuse to accept the
shipment until the carrier makes the proper notation to that effect.

In the event of concealed loss or damage, notify the carrier immediately. By following these suggestions you
will encounter less difficulty collecting your claim.