VTech IS7121_-2-22 Manual - Manual (Page 99)

Appendix
94
Troubleshooting
The battery does not charge in the handset, or the handset battery does
not accept charge.
If the cordless handset is in the telephone base and the charge light is not on, refer
to The charge light is off (page 98).
Charge the battery in the cordless handset for at least 11 hours. For optimum daily
performance, return the cordless handset to the telephone base when not in use.
If the battery is completely depleted, charge the handset for at least 30 minutes
before use (page 4).
You may need to purchase a new battery. Please refer to
Handset battery
installation (page 3) and Handset battery charging (page 4).
There is no chime from the doorbell when it is pressed.
Make sure you install two AA batteries and connect domestic power supply to
the doorbell.
The doorbell light on the doorbell flashes when the doorbell is pressed. If the light
doesn’t flash, the doorbell may have run out of battery. You may need to replace
new batteries.
Make sure the doorbell is registered to the telephone system.
The handset receives no signal of video streaming when the doorbell
is pressed.
Make sure you install two AA batteries and connect domestic power supply to
the doorbell.
Make sure the doorbell is registered to the telephone system.
Make sure your handset is in reception range and works probably.
Make sure the chime volume of your handset is not set to off. Refer to
Chime
volume on page 29 in this user’s manual.
If there is an incoming call when the doorbell is pressed, the handset will not
respond to the chime.
Make sure no handset is using Push-to-talk.
When three or more system handsets are in use for a call at a time, video
streaming will be disabled.
If you have more than one doorbell, make sure the other doorbell is not in use for
video streaming. Only one doorbell can be used for video streaming at a time.
If the previous suggestions do not work, deregister all devices and register them
to the telephone base again.
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