VTech IS7121_-2-22 Manual - Manual (Page 83)

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Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are separate. Each alerts you
to new messages differently.
If and XX new msgs display on the handset and the message window on the
telephone base flashes, there are new messages in the built-in answering system.
To listen to the messages recorded on your digital answering system, press
/PLAY/STOP on the telephone base. To listen to messages with a handset, see To
play messages on the handset on page 82.
If and
New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your voicemail,
press and hold 1 on your handset. See Voicemail number on page 37 to set
your voicemail number.
Some telephone service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check what
services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail service,
contact your telephone service provider to deactivate your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by setting
your built-in answering system to answer before voicemail answers as described
below. To learn how to program your voicemail settings, contact your telephone
service provider. Then, if you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave a
voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings, set
your answering system to answer after four rings. Some voicemail providers may
program the delay before answering calls in seconds instead of rings. In this case,
allow six seconds per ring when determining the appropriate setting.
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Answering system operation