VTech IS7121_-2-22 Manual - Manual (Page 105)

Appendix
100
Troubleshooting
The system announces “Time and date not set.”
You need to reset the system clock (page 31).
The outgoing announcement is not clear.
When you record your announcement, make sure you speak in a normal tone of
voice, about nine inches from the handset or telephone base.
Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show and I don’t know why.
Your telephone has both a built-in answering system and voicemail indication. If
New voicemail and appear, then your telephone has received a signal from your
telephone service provider that you have a voicemail message waiting for you to
retrieve from them. Contact your telephone service provider for more information on
how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They
are independent features and each alerts you to new messages differently. If you
subscribe to voicemail service from your telephone service provider, contact your
telephone service provider for more information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone
service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have enough
power. In these instances, try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone service
provider. Contact your service provider for more information.
I accidentally changed the LCD language to French or Spanish, and I
don’t know how to change it back to English.
While the handset is in idle mode, press MENU and then enter 364# .
While the handset is on a call, press MENU and then enter 364# . Then press OFF
to exit the menu.
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