TROY Group MICR_IRD M600 Security Printing Solutions series User’s Guide - Manual (Page 150)

Section 8 Troubleshooting / Error Messages
Security Printing Solutions User’s Guide -- 50-70537-001 Rev. B
8-12
Trouble-
shooting by
Printer
Control Panel
Display
Message
(cont.)
ERROR. DELETE USER
COMMAND IGNORED. Some other error occurred while trying to
delete a user to the printer. Check the job for proper syntax. Delete all
users and add them again. If the problem
persists, call TROY for technical support.
NOT CHANGE MODE.
DELETE USER COMMAND
IGNORED. A job was received that attempted to
delete a user without being in the change
mode. Include a change mode command pair in
the job, and then resubmit it to the printer.
INSUFFICIENT
AUTHORIZATION. JOB
PURGED. Trying to change a user password for a
user that does not exist in the printer. Specify a valid user name, and then
resubmit the job to the printer.
USER LOGIN COMMAND
FAILED. JOB PURGED. While attempting to change a user
password the syntax of the user name
provided was invalid. Resubmit the change user password job
with the proper syntax.
NO SUCH USER. CHANGE
USER COMMAND
IGNORED While attempting to change a user
password the syntax of the password
provided was invalid. Resubmit the change user password job
with the proper syntax.
BAD USERNAME.
CHANGE USER COMMAND
IGNORED. Some other error occurred while trying to
change a user password in the printer. Check the job for proper syntax. Delete all
users and add them again. If the problem
persists, call TROY for technical support.
BAD PASSWORD.
CHANGE USER COMMAND
IGNORED. A job was received that attempted to
change a user password without being in
the change mode. Include a change mode command pair in
the job, and then resubmit it to the printer.
ERROR. CHANGE USER
COMMAND IGNORED. A job was received that attempted to
delete all users without being in the
change mode. Include a change mode command pair in
the job, and then resubmit it to the printer.
NOT CHANGE MODE.
CHANGE USER
PASSWORD COMMAND
IGNORED. The audit file is full. Cycle power, print any audit data you
require, and then delete the audit data.
You will need to restart printing your job at
the point at which the audit file became full.
NOT CHANGE MODE.
DELETE ALL COMMAND
IGNORED A fatal error has occurred in reading or
writing data to the audit file system. Cycle power and try again. If the problem
persists, contact TROY Technical Support.