12 group features, 1 group call-pick-up, 2 group hunting – AASTRA 7446ip (5446ip) Premium for BusinessPhone User Guide EN User Manual
Page 63: 1 log in to one hunt group, Group features, Group call-pick-up, Group hunting
Group Features
12
Group Features
12.1
Group Call-pick-up
The group call-pick-up feature allows any member of a group to answer any
individual calls to the members of that group.
You answer a call to the group by dialling a special answering number. Please
ask your system administrator for the configured number.
12.2
Group Hunting
An internal group hunting number is a common directory number for a group of
extensions. Calls to the group will be indicated at a free extension in the group.
Your telephone can be included in one or several hunt groups. In a hunt group
all members are represented with one common directory number. 16 hunt
groups can be programmed, each containing 1 to 20 members. A member can
be either an extension number, an operator console or a fictive number. Please
ask your system administrator if you require this function.
Note:
The number of cordless extensions in a hunt group are limited to eight
(including Tandem configurations).
Incoming calls to the hunt group are directed to free extensions in the group.
The hunt order within the group can be changed to suit your needs. If all
members of the hunt group are busy, an incoming call is being queued. If no
one answers this call before the programmed time, the call is forwarded to the
programmed answering position (for example, the operator).
Note:
If all members in a hunt group are busy, the Callback or Intrusion
function is not available.
12.2.1
Log in to one hunt group
Before you can answer group hunting calls, you must log in. To log in to a
hunt group, do the following:
1
Lift the handset and wait for a dial tone.
2
Dial * 28 * hunt group code # and wait for the verification tone.
3
Replace the handset.
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