Acroprint HandPunch 4000 - Manual (Page 96)

Appendix D - Troubleshooting Tips
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Appendix D
Troubleshooting Guide
Display Messages During Verification
Various messages can appear on the HandPunch’s dispaly during
hand verification. These messages are defined in Table 18 below.
Table 18: Display Messages During Verification
Message Definition
PLACE HAND The platen is ready to receive your hand for verification.
ID VERIFIED You are verified, proceed.
REMOVE HAND Remove your hand and place it on the platen again.
Follow proper hand placement rules.
TRY AGAIN Your attempt was rejected. Repeat verification following
proper hand placement rules.
ID REFUSED Your rejections exceeded the maximum number of tries
allowed. Wait until another employee has verified and try
again or call your supervisor.
ENTER ID You entered your ID number incorrectly or your access
time is restricted.
• If the display shows TRY AGAIN, you are not verified. You may have made
an error in entering your ID number or in placing your hand on the platen.
Re-enter your ID number and try again, taking care to follow proper hand
placement rules (see 64).
• If the display shows TIME RESTRICTION, you are not authorized to punch
in at this time. If this seems to be in error, contact your supervisor about time
restrictions.
• After a pre-programmed number of denied attempts, an ID number will no
longer be accepted and the display will appear as follows:
ID INVALID
TEMPORARILY