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Calling groups, Group membership – 3Com NBX 3101 User Manual

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C

HAPTER

9: G

ETTING

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ORE

FROM

Y

OUR

T

ELEPHONE

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YSTEM

To log out of all hunt groups of which you are a member:

1 Log in to the NBX NetSet utility and click the Hunt Groups button.

2 Click the Logout all button.

Calling Groups

One type of hunt group is the Calling Group. Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group
follow the steps in

“Hunt Groups and Calling Groups”

earlier in this

chapter.

Figure 9

shows the path of a call coming in to a calling group.

Figure 9 Sample Calling Group Configuration

Group Membership

To view the list of users that belong to a group:

1 In NBX NetSet > User Information > Hunt Group, select a group.

2 Click Details.

1 Incoming Telephone Call

2 Telephone #1

3 Telephone #2

4 Telephone #3

5 After a specified number of rings with no answer

6 Receptionist

6

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