Zebra S4M - Manual (Page 92)

Troubleshooting
Troubleshooting Checklists 86
13290L-001 Rev. A S4M User Guide 10/21/05
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
‰ Is there an error message on the LCD? If yes, see LCD Error Messages on page 87 .
‰ Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media
and Ribbon Sensors on page 72 .
‰ Is the CHECK RIBBON light on when ribbon is loaded properly, or are noncontinuous
labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors
on page 72 .
‰ Are you experiencing problems with print quality? If yes, see Print Quality Problems
on page 90 .
‰ Are you experiencing communications problems? If yes, see Communications Problems
on page 94 .
If the labels are not printing or advancing correctly, review this checklist:
‰ Are you using the correct type of labels? Review the types of label in Types of Media
on page 25 .
‰ Does the printhead need to be adjusted? See Adjust Printhead Pressure on page 49 for
more information.
‰ Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensors
on page 72 for more information.
If none of the above suggestions correct the problem, review this checklist:
‰ Perform one or more of the self-tests given in Printer Diagnostics on page 97 . Use the
results to help identify the problem.
‰ If you are still having problems, see Contacts on page 3 for customer support information.