ZyXEL Communications ES-3124 - Manual (Page 280)

Chapter 37 Troubleshooting
ES-3124 Series User’s Guide
280
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Switch off and on (DC models).
5 Disconnect and re-connect the power adaptor to the Switch (AC models).
6 If the problem continues, contact the vendor.
37.2 Switch Access and Login
V
I forgot the IP address for the Switch.
1 The default out-of-band management IP address is 192.168.0.1. The default in-band
management IP address is 192.168.1.1.
2 Use the console port to log in to the Switch.
3 Use the management port to log in to the Switch. Use the out-of-band management IP
address.
4 If this does not work, you have to reset the Switch to its factory defaults. See Section 4.6
on page 54 .
V
I forgot the user name or password.
1 The default user name is admin, and the default password is 1234. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
2 If this does not work, you have to reset the Switch to its factory defaults. See Section 4.6
on page 54 .
V
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default out-of-band management IP address is 192.168.0.1 .
• The default in-band management IP address is 192.168.1.1 .
• If you changed the IP address ( Section 7.6 on page 74 ), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the Switch.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See
Section 3.4 on page 42 .
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See Appendix B on page 315 .