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Troubleshooting, 1 power, hardware connections, and leds, Chapter 37 troubleshooting – ZyXEL Communications ES-3124 User Manual

Page 279

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ES-3124 Series User’s Guide

279

C

H A P T E R

37

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

Power, Hardware Connections, and LEDs

Switch Access and Login

37.1 Power, Hardware Connections, and LEDs

V

The Switch does not turn on. None of the LEDs turn on.

1 Make sure the Switch is turned on (DC models).
2 Make sure you are using the power adaptor or cord included with the Switch.
3 Make sure the power adaptor or cord is connected to the Switch and plugged in to an

appropriate power source. Make sure the power source is turned on.

4 Turn the Switch off and on (DC models).
5 Disconnect and re-connect the power adaptor or cord to the Switch (AC models).
6 If the problem continues, contact the vendor.

V

The ALARM/ALM LED is on.

1 Turn the Switch off and on. (DC models)
2 Disconnect and re-connect the power adaptor to the Switch. (AC models)
3 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 3.4 on page 42

.

2 Check the hardware connections. See

Chapter 2 on page 31

.