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Problem solving, General problems, General problems -1 – Xerox DocuColor 7000 EN User Manual

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DocuColor 8000/7000 Operator Manual

4-1

4.

Problem solving

When a problem occurs with your digital press, instructions

appear on the UI. Refer to the information in this chapter to help

resolve the problem.

General problems

If the digital press has a loss of power and you cannot access the

Machine Details screen to get the serial number, open the two

main front doors. The serial number label is in the center of the

bottom frame of the digital press.
The charts on the following pages lists problems and suggested

solutions that apply to your digital press. If the problem persists

after following all instructions, call your Xerox representative.

NOTE: If your color server indicates that the digital press has a
fault and the UI does not readily display a message, press the
Machine Status button on the Control Panel, then touch Error Log
on the UI to display the fault history.