VTech 5873 - Manual (Page 75)

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Appendix
Troubleshooting
Problem Suggeston
My calls fade or cut n
and out whle I’m usng
my handset.
• Other electronc products can cause nterference wth your cordless telephone. Try nstallng
your telephone as far away from these types of electronc devces as possble: wreless routers,
rados, rado towers, pager towers, cell phones, ntercoms, room montors, televsons, personal
computers, ktchen applances and other cordless telephones.
• Mcrowave oven operates on the same frequency as your telephone. It s normal to experence
statc on your telephone whle the mcrowave oven s runnng. Do not nstall ths telephone n
the same outlet or near the mcrowave oven.
• If your telephone s plugged n wth a modem or surge protector, plug the telephone (or modem/
surge protector) nto a dfferent locaton. If ths solves the problem, re-locate your telephone
or modem farther apart from one another, or use a dfferent surge protector.
• Relocate your telephone base to a hgher locaton. The telephone wll get better recepton f
not nstalled n a lower area.
• If the other telephones n your home are havng the ssue, the problem s n your wrng or local
servce.
M y c a l l e r ID s n’ t
workng.
• Caller ID s a subscrpton servce. You must subscrbe to ths servce for ths feature to work
on your telephone.
• Your caller must be callng from an area that supports caller ID.
• Both you and your caller’s telephone companes must use caller ID compatble equpment.