Toshiba 1805 - Manual (Page 198)

198 If Something Goes Wrong
Problems that are easy to fix
To close a program that has stopped responding:
1 Press Ctrl , Alt , and Del simultaneously (once).
The Close Program dialog box appears. This box lists all the
programs and processes currently in operation. If a program
has stopped responding, the words “not responding” appear
beside its name in the list.
2 Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 3.
3 Close the remaining programs one by one by selecting the
program name and clicking End Task.
CAUTION: Pressing Ctrl , Alt , and Del simultaneously twice to
restart your computer is not recommended. By closing all
open programs before shutting down the operating system
you ensure that all data is saved.
Your program performs an illegal operation.
If you receive the message, “ Your program has performed an illegal
operation ,” you should record the details of the message and consult
the software manufacturer.
To record the details:
1 Click the Details button and select the displayed text.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2 Press Ctrl and c simultaneously to copy the text to the
clipboard.
3 Open Notepad (click Start, point to All Programs, then point
to Accessories and click Notepad).