TurboChef Technologies 2020 User Manual

Page 55

TR
OUBLESHOO

TING

3 5

Troubleshooting:

Food Not Cooking Properly

Does the problem occur for all
programmed recipes? For
example, are all recipes under-
cooked/overcooked/etc.?

Is the food item in the
correct starting state
(e.g., frozen, fresh, etc.)?

Is the correct
amount of food
(portion) being
cooked?

Ensure the
food item is
being proper-
ly stored/pre-
pared before
cooking.

Ensure that the correct
amount is being
cooked - not more or
less than the recipe
specifies.

Is the food item being prepared correctly
and consistently? For example, confirm
meat is sliced at correct thickness, pizza
dough is correct consistency, etc.

Ensure that the
food item is
properly prepared.

Troubleshoot the
fault(s) using the
steps on pages
27-33.

Are there any fault
codes present
(page 25)?

Replace the I/O
control board
(page A-8).

Does the problem
occur EVERY time the
food item is cooked?

YES

Correctly reinstall
plenums and nozzle
plates.

YES

Are the conveyor motors, CMSCs,
blowers, BMSCs, and heaters
working correctly (pages 23-24)? Is
the wire harness properly connected
(pages 37-40)?

Replace/correct the
operation of the
conveyor motors
and/or CMSCs,
blower and/or
BMSCs, heaters,
and/or wiring
harness. (pages 23-
24, 37-40).

YES

Are the plenums and
nozzle plates correctly
installed?