beautypg.com

Getting help if a test fails – Transcend Information III User Manual

Page 56

background image

5-8

C

HAPTER

5: P

ERFORMING

T

ROUBLESHOOTING

AND

D

IAGNOSTIC

T

ESTS

4 Enable the Group 3 test by selecting the

Enable Group

button.

5 Select

OK and press [Enter].

6 Go to the Run Tests dialog box and select

Start to start the

tests.

7 After the test is completed:

a Exit the program on the echo server.

b Exit the Configuration and Diagnostic Program.

Getting Help If a Test Fails

If any test fails, you can get additional information as follows:

Select the test that failed in the Run Tests dialog box and
press [Enter].

Select the Zoom button and press [Enter].

If the diagnostic tests fail, the adapter may not be defective.
The problem may be incorrect option settings, option
settings that conflict with the settings of other adapters, or
improper installation. Follow the steps below to test the
adapter further.

CAUTION: Make sure to turn the power off before inserting
or removing the adapter from the computer.

1 Make sure the board is seated correctly in the slot.

Check the adapter installation by reviewing the installation
instructions in Chapter 2.

2 Inspect all cables and connections.

If you are using thin Ethernet cable, make sure that you have
a T connector attached to the adapter and all other adapters
on the network. Make sure that the thin Ethernet segment is
terminated at both ends with a 50-ohm terminator.