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Local firmware upgrade – Tripp Lite IP CAT5 B072-016-1-IP User Manual

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31. Local Firmware Upgrade

The NetCommander IP KVM switch uses two types of firmware, one for the IP
portion of the KVM, and the other for the local portion. This section describes
how to perform a firmware upgrade on the local portion of the KVM.

Firmware Upgrade Computer Requirements:

• Windows 2000 or higher operating system
• Pentium 166 or higher with 16MB RAM and 10MB free hard drive space
• Available DB9 serial port

Firmware Upgrade Software Requirements:

• Firmware Upgrade Utility – This Windows-based application reads

the current firmware and installs the new firmware of the KVM and

Server Interface Units (SIUs). Note: The Firmware Upgrade Utility is

compatible with Windows 32-bit operating systems only.

• Firmware Upgrade File – This file contains the actual firmware for the

KVM and SIUs.

Performing a Firmware Upgrade

There are several steps to performing a firmware upgrade on your KVM
switch and SIUs; Physical Installation, Current Firmware Verification and
Firmware Upgrade. Each of these steps is described in the sections
that follow. Note: Each KVM switch in a cascaded installation must be

upgraded separately.

Physical Installation

The first step in performing a firmware upgrade is to physically connect the

KVM switch to a computer that is not a part of the KVM installation. (Not
connected via Cat5e/6 cable and a SIU) To do this, follow the steps below.
1. Make sure that the Serial Port setting in the General Settings page of

the OSD is enabled. (See General under On-Screen Display OSD F2
Settings
section for details.) If this setting is disabled, you will not be
able to perform a firmware upgrade.

2. Connect the RJ11 Firmware Upgrade port on the back of the KVM to

a DB9 serial port on the upgrade computer using the included RJ11
to DB9 firmware upgrade cable.

Current Firmware Verification

After the physical connection is made, you need to install the Firmware

Upgrade Utility on the upgrade computer (the computer you just connected
to the KVM), and then check the current firmware version on your KVM to
see if it needs to be updated. To do this, follow the steps below.
1. On the upgrade computer, go to www.tripplite.com/support and

download the latest firmware for the B072-016-1-IP. Both the

Firmware Upgrade Utility and KVM/SIU Firmware Upgrade File will be
downloaded together.

2. Run the Firmware Upgrade Utility to install it on the upgrade computer.

Follow the installation prompts to successfully install the utility.

3. When installation is complete, clicking the Finish button will automatically

open the Firmware Upgrade Utility with the main screen displayed.

4. To check the firmware version of the KVM, check the checkbox at the

top of the screen next to the text NetCommander IP Switch.

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