beautypg.com

Troubleshooting – RCA RCU900 User Manual

Page 28

background image

2 8

Troubleshooting

PROBLEM

The touchscreen does not show
anything when you touch it or
when you press the SETUP or
LIGHT

keys.

The remote does not operate your
audio or video devices.

You have problems programming
a TV/VCR combination unit.

Your VCR is not recording.

You have trouble changing the
channels on your TV.

The LCD OK key is not
responding.

The Learning or Smart Macro
processes cannot be completed
successfully.

SOLUTION

A) Replace the batteries with four

new AA alkaline batteries.

B) Check to make sure batteries

are properly installed.

A) Try all code programming

procedures with all the codes
from the appropriate part of
the Code List.

B) Make sure the remote is in the

correct mode for the device
you are attempting to control
(TV,VCR,DVD, etc.).

A) Try the VCR code for your

brand. Some combination
units, however, may require
both a TV and a VCR code for
full operation. To do this,
program the TV code under
the TV key and the VCR under
the VCR key.

A) As a safety feature on your

remote, you must press the
REC

key on the rubber

keypad twice.

A) If the original remote requires

the ENTER key to be pressed
after a channel is selected,
press the LCD ENTER key
on the RCU900 to select
the channel.

A) Try using the LCD MENU,

GUIDE

, or ENTER key to

make the selection.

A) Replace batteries in the

RCU 900 and the remote from
which you are trying to learn.

B) The distance between the

remotes should be
approximately two to
three inches.

C) Do not conduct the Learning

process near an
incandescent lamp.

D) Memory capacity is full (20

Learned commands for each
of nine modes).

E) Original remote might not

be compatible with
Learning procedure.

RCU900_IB_revC.qxp 12/19/02 9:50 AM Page 28