Raritan Computer DKSXII-V2.3.0-0D-E - Manual (Page 234)

Chapter 11: Diagnostics
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3. To create a diagnostics file to send to Raritan Technical Support:
a. Click the Save to File button. The File Download dialog appears.
b. Click Save. The Save As dialog appears.
c. Navigate to the desired directory and click Save.
4. Email this file as directed by Raritan Technical Support.