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Troubleshooting – Roland Digital Piano LX-15 User Manual

Page 50

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Symptom

Cause/Action

Page

Even though you’re using head-

phones and the sound is muted,

a thumping sound is heard when

you play the keyboard

LX-15 uses a hammer action keyboard in order to simulate an acoustic piano’s playing touch as realistically as possible. For this

reason, you’ll hear the hammers thump when you play the keyboard, just as you would when playing an acoustic piano. Since

this unit allows you to adjust its volume, you might notice the sound of the hammers in certain situations, but this does not

indicate a malfunction. If vibration transmitted to the floor or walls is a concern, you may be able to minimize the vibration

by moving the piano away from the wall, or by laying down a commercially available anti-vibration mat designed for use with

pianos.

Power turns off on its own

When 30 minutes have elapsed since you last played or operated this unit, the power will turn off automatically. (This is the

factory setting).
If you don’t need the power to turn off automatically, turn the “Auto Off” setting “Off.”

p. 40

Power does not turn on

Is the power cord connected correctly?

p. 58

Could you have turned the power on again immediately after turning the power off?
Allow an interval of at least five seconds before turning the power on again.

Screen display is irregular when

power is turned on/off

Since the LX-15 uses a liquid-crystal display, you may find that it is unable to display letters or other things in environments

where temperatures go below 0 degrees Celsius (32 degrees Fahrenheit).

Pedal does not work, or is “stuck”

Is the pedal connected correctly?
Plug the cable firmly into the pedal connector.

p. 59

If you disconnect the pedal cord from the LX-15 while the power is on, the pedal effect may remain “stuck” in the  On condition.
You must power-off the LX-15 before connecting or disconnecting the pedal cord.

p. 59

Could you have changed how the pedal effect is applied?
If the damper pedal part is set to Right, the pedal will apply only to the right tone; if it is set to Left, the pedal will apply only to

the left tone.

p. 45

Could Twin Piano be turned on?
If Twin Piano is on, the right pedal will affect only the right-hand keyboard zone and the left pedal will affect only the left-hand

keyboard zone.

p. 20

Could you have changed the function of the pedal?
If you’ve switched the function of the soft pedal or sostenuto pedal, these pedals will not operate as the soft pedal or sostenuto

pedal.

p. 46

Unable to read from/write to USB

flash drive

Are you using (optional) Roland USB flash drive?
Reliable performance cannot be guaranteed if you use non-Roland USB flash drive products.

If you are unable to read or write USB flash drive successfully, change the USB memory mode.

p. 48

“Buzz” is heard from external

devices

Are the external devices connected to more than one AC power outlet?
If you connect external devices, be sure to connect them to the same AC outlet.

The volume level of the instru-

ment connected to Input jacks is

too low .

Could the Input volume be set to “0”?

p. 44

Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor.

No sound

No sound

Is the speaker cable connected correctly?

p. 59

Could the LX-15’s volume or the volume of the connected equipment be turned down?

p. 13

Could headphones be connected?
Could there be a plug inserted in a headphone jack?
The speakers will not produce sound if headphones or plug are connected to the headphone jacks.

p. 11

Has Local Control been set to “Off”?
When Local Control is set to Off, no sound is produced by playing the keyboard. Set Local Control to On.

p. 46

Could Twin Piano mode be set to “Individual”?
If headphones are connected when Twin Piano is “On” and the mode is set to “Individual,” notes played in the left-hand keyboard

zone will not be heard from the headphones connected to the right Phones jack. Similarly, notes played in the right-hand

keyboard zone will not be heard from the headphones connected to the left Phones jack.

p. 20

No sound when you play back

a song

Has Local Control been set to “Off”?
When Local Control is set to Off, no sound is produced by playing the song. Set Local Control to On.

p. 46

Could the song volume be set to “0”?

p. 25

No sound from the leftmost notes

of the keyboard

Could the Visual Control mode be set to MVC or V-LINK?
If the Visual Control mode is set to MVC or V-LINK, the lowest 12 keys of the keyboard (A0–G#1) are used to control images; they

will not produce sound.

p. 48

No sound (when a MIDI device is

connected)

Are all devices powered on?

Are the MIDI cables connected correctly?

p. 11

Do the MIDI channels of the LX-15 and the connected device match?

p. 46

Notes don’t sound right
Sound is not loud enough
Only the high sounds are heard

Is the speaker cable connected correctly?

p. 58

Pitch of the keyboard or song is

incorrect

Could you have made Transpose settings?

p. 21
p. 35

Is the Master Tune setting appropriate?

p. 39

Is the setting for the Temperament correct?

p. 39

Is the settings for the Stretch Tuning correct?

p. 39

Not all the notes you play are

sounded

The maximum simultaneous polyphony is 128 voices. If you are playing along with a song and making heavy use of the damper

pedal, the number of notes the LX-15 is attempting to produce may exceed the maximum polyphony, meaning that some of the

notes will drop out.

Sounds are heard twice (doubled)

when the keyboard is played

Is the LX-15 in Dual play?

p. 15

When the LX-15 is connected to an external sequencer, set the Local Control to off. Alternatively, the sequencer could be set so

its Soft Thru feature is Off.

p. 46

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Troubleshooting

50