M3905 call center telephone keys, M3905 call center telephone keys 10 – Nortel Networks Meridian M3905 User Manual
Page 10

10
Introduction to the M3905 Call Center telephone
M3905 Call Center telephone keys
The M3905 Call Center telephone features:
•
Eight Programmable Line (DN)/Feature Keys (self-labeled), giving you
access to eight different lines (DNs) or features.
•
Four Context Sensitive Soft Keys (self-labeled)
•
Six Fixed Feature keys which may be configured to fit your business
needs (see note):
— Headset (with LED indicator)*
— In-Calls*
— Call Supervisor*
— Emergency*
— Not Ready*
— Make Set Busy*
— Call Agent
— Observe Agent
— Answer Emergency
— Answer Agent
— Activity Code
— Display Queue
Note: The Headset and In-Calls Keys are required. Your network administrator can
reconfigure the remaining four keys to any of the features listed above. Default keys are
indicated by an asterisk. Order the optional Key Cap Kit to obtain key caps for the
non-default features. See “Additional Key Caps” on page 102.