Polycom 560 - Manual (Page 59)

Using the Basic Features of Your SoundPoint IP® 560 Phone
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— Press , select Call Lists, select the appropriate list, use
and to access the number, and then select the Dial soft key.
At this point, the call is connected to the number to which you are
transferring them.
Forwarding Calls
You can configure your phone so that all incoming calls are forwarded to
another party (known as static forwarding). You can also forward calls while
the phone is ringing (known as dynamic forwarding).
All incoming calls can be forwarded to another party while Do Not Disturb is
enabled on your phone. For more information, contact your system
administrator.
Static Forwarding
To enable call forwarding to another party:
1. Do one of the following steps:
— Press and select Features > Forward...
— Press the Forward soft key from the idle display.
2. (Optional) If multiple lines are configured on your phone, select the line
to forward from the list using
and .
Note Call Forwarding is not available on shared lines.
This feature is local to the phone, and may be overridden by call server settings.
For more information, contact your system administrator.